Terms of Service

We at OtherWorld Fashion understand that your right to privacy is very important. To that end, OtherWorld Fashion is committed to the protection of your personal information. Any information we collect from you is used only to fulfill your order and enhance your shopping experience. Our privacy policy appears below in detail.


What information do you gather from subscribers to your email update service?

We gather your email address only. We may use your email address to send out occasional newsletters about special promotions and new products at OtherWorld Fashion. You may unsubscribe from this service at any time by sending us a message through Contact Us or by emailing info@otherworldfashion.com


What information do you gather from customers?

We gather your name, email address, and postal address to fill your order. This information is stored in a secure area of our system. Your payment is handled directly through Stripe Securely Payment, Zippay or Paypal, so OtherWorld Fashion doesn't have access to any of your banking or credit card details.


What if I contact you?

We may keep a copy of any correspondence from you, this will never be shared with third parties or staff who are not authorised to deal with OtherWorld Fashion company correspondence.


Who do you share my information with?

We do not sell, trade or rent user information to anyone.Your name and address will be supplied to Australia post or an alternative transportation company so your order can be delivered. 


Under What circumstances will you contact me?

  • You will receive an email confirming placement of your order.
  • If your order, for whatever reason, cannot be shipped within 48 hours, one of our customer service representatives will contact you via email.
  •  If your order does not contain enough information (eg address details) for us to complete it, one of our customer service representatives will contact you via email.
  • If you have elected to, you will receive an email confirming shipment of your order.
  • You will receive occasional email newsletters and special offers from us. You may cancel these at any time.