Returns & Exchanges

Returns & Exchange Policy

We want you to be 100% happy with your shopping experience at OtherWorld Fashion! If you are not sure about your size, please contact us. We can help you to choose the right size. If you have checked the size chart but the size you received isn’t a good fit for you, or you are not happy your purchase for any reason, we can give you 1 of 3 things:

  • a store credit so you can buy something else
  • a complete refund
  • exchange for the item in another size (if we have it available)

Our return address is 73 Promenade Circuit Rothwell QLD 4022 Australia


Return & Exchange Rules

  • You must send back your item unworn with the tags still on within 30 days of purchase.
  • You can send back any item except body jewellery products (necklace, earrings, etc.) due to hygiene issues.
  • Items should be in original package and unworn and unwashed. Please keep the item clean from animal fur, makeup stains, and cigarette smoke. We reserve the right to reject any items that are returned in unsaleable condition.
  • You are responsible for the cost of return shipping unless item is faulty or damaged.
  • You cannot return sale or promotional items.


If you have any issues with your purchase from OtherWorld Fashion, please contact us right away. We are happy to help you.